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Customer Care

Here at Reptile One, we care about the experience you have with our products. To enhance the user experience, we have created support tools such as Care Sheet, Product-specific Guides and downloadable Instructions which can be accessed via the links on the left of this page.

Already an existing customer and have questions about your product? check out the product-specific guides that cover everything from setup and useful hints and tips to troubleshooting issues.

Misplaced your instructions? No problem, Your instructions can be downloaded and kept for whenever you need to reference.

If you have a question that cannot be answered by any of the tools above, please contact us via the link provided where one of our Customer Care Representatives will be more than happy to assist you.